Refund Policy
Refund policy for Catapulta premium directory services. Learn about our fair refund conditions and process for promotional listings.
1. Refund Conditions
Refunds are offered only in justified cases, such as failure to deliver promised promotional or featured listing services that cannot be resolved within a reasonable time. Refunds are not granted for misuse, abuse, or lack of understanding of the features.
2. Limitations and Abuse Prevention
We reserve the right to deny refunds in cases of fraudulent use, abuse of the policy, or attempts to take unfair advantage of the system.
3. Third-Party Providers
The directory platform depends on various third-party service providers. If these services experience failures, limitations, or interruptions beyond our control, we are not responsible and refunds will not be issued for these causes.
4. Refund Request Process
To request a refund, contact us with the reason and relevant information. We will evaluate each case individually and respond as soon as possible.
5. Changes to the Policy
We reserve the right to modify this policy at any time. Continued use of the platform implies acceptance of the changes.
Última actualización: agosto 12, 2025